We faced challenges managing high pre-order volumes and weren’t prepared for such rapid growth. To fix this, we partnered with Slerp to implement an efficient online ordering solution that could handle the increased demand.
Lucía Larragoiti Fisher, Founder & Baker at La Maritxu
7X
online orders
8X
growth in revenue
5X
repeat orders
La Maritxu
If you’ve ever been to La Maritxu, you’re likely still craving their famous Basque cheesecake. Founded by three sisters – Maria, Almudena, and Lucia – the bakery’s rapid growth saw daily online orders for their cheesecakes soar from 6 to over 30. To keep up with demand, they needed a direct-to-consumer (D2C) solution that could handle pre-order scheduling and efficiently manage the increasing volume of orders.
Challenges
Online order system overwhelmed by a surge in demand
Manual order management led to errors, hindering scalability
Struggled to manage high pre-order volumes due to rapid growth
Solutions
Implemented an all-in-one solution to manage delivery, click & collect, loyalty, and CRM in one platform
Streamlined D2C pre-order scheduling for smoother production and delivery
Offered efficient online ordering to handle increased demand, meeting customer expectations of the brand
Results
The partnership between Slerp and La Maritxu delivered outstanding results, with the implementation of Slerp’s solutions driving significant business growth. By optimising order management, streamlining delivery, and introducing pre-order scheduling, the bakery achieved remarkable outcomes:
We faced challenges managing high pre-order volumes and weren’t prepared for such rapid growth. To fix this, we partnered with Slerp to implement an efficient online ordering solution that could handle the increased demand.
Lucía Larragoiti Fisher, Founder & Baker at La Maritxu
Slerp is an online ordering platform designed specifically for the hospitality industry.
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