Digital Loyalty Rewards for Restaurants and Hospitality

A loyalty scheme for all purchases
A single platform to reward both in-store and online orders
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We love the offerings of the loyalty program. Rewards are quick and easy.
allpress
With our branded app, customer engagement and loyalty have skyrocketed!
allpress
Great rewards for my doughnut orders which can be used in-store and online.
allpress
The loyalty program is fantastic. Easy to use and drives repeat business.
allpress
A fully integrated loyalty program
Keep customers coming back directly for seconds, thirds, fourths…
Create a tailored rewards scheme that suits your business.
Drive direct repeat business, again and again.
Issue one-off bonus rewards to a segment of your customers.
Grow the lifetime value of your customer.
All-in-one loyalty platform
Simplify your customer loyalty tools so you can spend less time on data management and more time executing campaigns and creating repeat customers.
Know exactly who your most loyal customers are and build meaningful relationships.
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Flexible rewards
Choose how you reward your customers for their loyalty.
  • Issue one-off bonus rewards to a segment of your customers
  • Encourage usage with bonus rewards on first purchase
  • Tailor your loyalty programme to drive best sellers
  • Utilise rewards within Customer Services
All automatically applied and integrated with your online ordering system.
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Give a little, retain a lot
Give your customers a reason to order from you directly rather than using a third-party delivery app or competitor. With a loyalty & rewards program, show customers that you value their custom – and watch your repeat order rate grow.
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Gain Valuable Insights
Slerp offers robust reporting tools with flexible breakdowns and filtering. This is coupled with advanced tools to create triggers based on guest actions and reactions. Check out Slerp CRM.
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How does Slerp work

Slerp is an online ordering platform designed specifically for the hospitality industry. We sit behind the scenes, powering your own branded checkout so that you can directly take orders from your customers whilst owning the data. Think of us as a Shopify for restaurants, with reliable and efficient delivery.

Slerp enables you to:

  • Create, manage, and customise your online ordering channel on web and via your own app.
  • Deliver efficiently to your customers with automatic courier assignment with courier partners such as Uber (we are the first UK platform partner), Stuart, and Addison Lee. We track and monitor all deliveries end-to-end and have the best-in-class customer support handling (92% CSAT score).
  • Accept a range of order types all from a single checkout, including Click & Collect, ASAP delivery, scheduled same-day delivery, and pre-orders such as larger catering orders for future days.
  • Grow your orders using customer data, loyalty programs, discounts and CRM, all from one platform.

For head office staff, all of Slerp’s features are accessed through one dashboard, which means you don’t have to log into multiple systems.

For on-premise staff, orders are received via our Partner App (IOS or Android) which operates very similar to marketplaces. We also integrate with the likes of Deliverect, Otter and Urban Piper (coming soon) if you prefer to not use our App.

Unlike marketplaces, you get to own your branded checkout, obtain rich customer data, and shape your customer experience using your own loyalty program and CRM. Marketplaces are also tightly coupled to on-demand delivery orders. With Slerp, you are open to a variety of order types that can be customized easily for each and every location. With our comparatively low commission structure, you also will be able to improve your margins and add more money to your pocket.

Typically we work with businesses that already have online ordering via marketplaces. This may be contributing anywhere between 10-80% of the total business turnover. Such businesses are looking to diversify their revenue streams, take back control, and make more margin.

We also have many businesses come to us who may be using an existing ordering solution that is not fit for purpose for their requirements. We work with businesses in many shapes and sizes – you may have 1 location, or you may be a multi-site franchised business with 150 locations. The Slerp platform is flexible to suit a variety of setup configurations.

We earn as you earn ensuring we are completely aligned on growing your direct ordering channel. There are optional add-ons that can be used to compliment your setup depending on your requirements. Slerp is committed to help you to sell more efficiently and grow your online orders successfully. We take a low commission based on transactions and charge a low fee for optional add-ons.
No, you do not need a developer or designer to use Slerp. Our platform is designed to be intuitive and comes with a user-friendly guide to get you set up and transacting in as little as an hour. We also have an incredible growth team of former operators to help you grow your online orders.
Yes. Most of our partners use popular website builders such as Wix, WordPress, and Squarespace. You will just need to include order buttons and order links that point to your online ordering page. You also have the option to customize the domain name of your ordering channel to align with your website. See Crosstown as an example.
Chicken Cottage case study
How Chicken Cottage increased order counts by 66% with Slerp
66%
increase in order counts
20,000
app downloads
4X
repeat orders
Doms Subs case study
How Dom's Subs achieved 5x growth in orders and revenue
5X
online orders
6X
large platter orders
50%
orders go direct